Legal
Terms & Conditions
DORIS GEISSLER e. K. | CARPET CHECK® — Effective: September 2026
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1. Scope of Application
These Terms & Conditions apply to all contracts for services provided by DORIS GEISSLER e. K., operating under the CARPET CHECK® brand (hereinafter “CARPET CHECK®” or the “Contractor”), to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law (hereinafter the “Client”).The version of these Terms & Conditions incorporated into the contract at the time of its conclusion shall apply.Any deviating or conflicting terms and conditions of the Client shall apply only if CARPET CHECK® has expressly agreed to their applicability in text form.Individual agreements contained in the respective quotation, order or contract shall take precedence over these Terms & Conditions.
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2. Conclusion of Contract and Scope of Services
The nature, scope, content and remuneration of the services shall be determined by the respective quotation, order confirmation or other individual agreement.CARPET CHECK® provides services in particular in the areas of condition assessment of textile floor coverings, documentation and analysis, lifecycle management, digital portfolio overviews, material and product consulting, training and knowledge transfer, as well as implementation support and quality assurance.Unless expressly agreed otherwise, CARPET CHECK® shall provide its services with due professional care but shall not owe any specific economic, technical or other result.Assessments, recommendations and forecasts are based on the condition identifiable at the time the services are performed, the areas accessible for inspection and the information and documentation provided by the Client.
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3. Client’s Obligations to Cooperate
The Client shall provide CARPET CHECK® in a timely manner with all information, documents and data required for the performance of the services, ensuring that such information is complete and accurate.Where required for the respective assignment, this includes in particular floor area schedules, room and area designations, existing portfolio information and ensuring access to the areas to be assessed.The Client shall inform CARPET CHECK® of any known circumstances or specific conditions that may be relevant to the assessment or performance of the services.Delays or additional expenses resulting from missing, delayed or inaccurate cooperation or information provided by the Client may be charged separately following prior coordination with the Client.
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4. Performance of Services
CARPET CHECK® shall perform the agreed services at the agreed times and within the agreed scope.CARPET CHECK® is entitled to engage suitably qualified employees or competent third parties in the performance of its services.If a designated person is unavailable, in particular due to illness or other material reasons, CARPET CHECK® may appoint a suitably qualified replacement or agree an alternative date with the Client.Unless the involvement of a particular consultant has expressly been agreed as an essential element of the contract, the appointment of a suitably qualified replacement shall not, in itself, entitle the Client to a reduction in remuneration or termination of the contract.
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5. Appointments and Cancellation by the Client
Agreed on-site appointments, training sessions or other scheduled services may be cancelled or rescheduled free of charge up to 28 calendar days before the agreed date.In the event of later cancellation, CARPET CHECK® may charge the following cancellation fees:– cancellation less than 28 but at least 14 calendar days before the agreed date: 50% of the remuneration agreed for the scheduled service– cancellation less than 14 calendar days before the agreed date: 100% of the remuneration agreed for the scheduled serviceThe Client expressly retains the right to demonstrate that CARPET CHECK® has incurred no loss or a substantially lower loss. CARPET CHECK® retains the right to demonstrate a higher loss actually incurred.Any third-party costs already incurred and no longer cancellable, including in particular travel, accommodation, venue or other project-related costs, may additionally be charged at the amount actually incurred.Cancellations and requests to reschedule must be made in text form; email is sufficient.
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6. Cancellation or Rescheduling by CARPET CHECK®
If an agreed service cannot be performed on the scheduled date for a material reason beyond the reasonable control of CARPET CHECK®, in particular due to sudden illness, force majeure or comparable circumstances, CARPET CHECK® shall inform the Client without undue delay and, where possible, offer an alternative date.Any remuneration already paid for services that ultimately cannot be provided shall be refunded.Any further claims shall be governed by the applicable statutory provisions, subject to the liability provisions contained in these Terms & Conditions.
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7. Remuneration and Payment Terms
Unless expressly stated otherwise, all prices are quoted net plus applicable statutory VAT.Additional travel, accommodation or other ancillary expenses shall only be charged where agreed in the quotation or where they become necessary as a result of subsequently agreed changes.Unless otherwise agreed in the quotation, invoices are due for payment within 14 calendar days of receipt without deduction.Advance payment may be agreed for training services in the respective quotation.In the event of late payment, the statutory provisions shall apply. For payment claims arising from transactions in which no consumer is involved, the statutory default interest rate is nine percentage points above the applicable base interest rate.CARPET CHECK® is entitled, after prior notice, to suspend further services until overdue amounts have been paid, provided that no mandatory statutory provisions prevent such suspension.
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8. Professional Assessments and Recommendations
Condition assessments carried out by CARPET CHECK® reflect the condition of the inspected and accessible areas identifiable at the time of the respective inspection.Statements regarding continued usability, anticipated condition development, preservation or optimisation measures or potential future replacement constitute professional assessments based on the condition existing at the time of assessment and the information then available.Actual future development may be affected in particular by use, wear, cleaning, maintenance, external influences, changes in use and other circumstances occurring after the assessment.Unless expressly commissioned, recommendations made by CARPET CHECK® do not replace specialist planning or inspection services relating to other trades or disciplines.
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9. Liability
CARPET CHECK® shall have unlimited liability for damage resulting from injury to life, body or health caused by an intentional or negligent breach of duty, as well as for damage caused intentionally or through gross negligence.In the event of a slightly negligent breach of a material contractual obligation, CARPET CHECK® shall only be liable for damage that is typical for the contract and reasonably foreseeable at the time the contract was concluded. Material contractual obligations are obligations whose fulfilment is essential for the proper performance of the contract and on whose fulfilment the Client may regularly rely.Otherwise, liability for damage caused by slight negligence is excluded.The above limitations of liability shall apply accordingly in favour of the legal representatives, employees and vicarious agents of CARPET CHECK®.Mandatory statutory liability shall remain unaffected.
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10. Work Results, Rights of Use and Intellectual Property Rights
Reports, analyses, documentation, presentations, graphics and other work results produced by CARPET CHECK® for the Client within the scope of an assignment may be used by the Client for its own business purposes to the extent described in the respective quotation or order.The nature and scope of the work results provided, as well as any access or usage rights granted, shall be determined by the agreed scope of services.Unless expressly agreed otherwise, the following shall not form part of any transfer or delivery: methods, assessment models, databases, data structures, templates, calculation logic, software solutions, dashboards and reporting systems used or developed by CARPET CHECK®, including their technical configurations, source and underlying data, interfaces and other underlying system and infrastructure components.The provision of analyses, visualisations or digital access shall in particular not create any entitlement to the disclosure, transfer or permanent provision of the underlying database, data structure, software or technical infrastructure.To the extent that work results, databases or other materials are protected by copyright, database rights or other intellectual property rights, such rights shall remain with CARPET CHECK® or the respective rights holder.Work results intended for the Client may be shared with affiliated companies of the Client and with consultants, planners, service providers or contractors engaged by the Client, insofar as this is necessary for the respective project or for implementing the recommendations made.Any use beyond the agreed scope, in particular use for additional properties, locations, companies or purposes other than those contractually agreed, shall require a separate agreement.Additional rights of use, access, provision or transfer may be agreed and remunerated separately at the Client’s request.
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11. Confidentiality and Project-Related Data
Both parties shall treat as confidential any non-public business and operational information of the other party that becomes known to them in connection with the cooperation.CARPET CHECK® may process and store project-related data, photographs and other information for the purpose of performing and documenting the respective assignment and fulfilling statutory retention obligations.Where personal data is processed, the applicable data protection laws shall apply.The Client’s name, logo or specific project data shall only be used for reference or marketing purposes with the Client’s prior consent.
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12. Changes and Extensions to the Scope of Services
If the Client changes or extends the agreed scope of services after conclusion of the contract, any resulting additional services and remuneration shall be agreed before such additional services are performed.This applies in particular to additional areas or locations and to additional documentation, analysis, consulting or implementation support not included in the original assignment.
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13. Final Provisions
The laws of the Federal Republic of Germany shall apply.To the extent legally permissible, and where the Client is a merchant, a legal entity under public law or a special fund under public law, Munich shall be the place of jurisdiction for all disputes arising out of or in connection with the contractual relationship.Unless otherwise agreed, the place of performance shall be the registered office of CARPET CHECK®.Should any individual provision of these Terms & Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. The applicable statutory provisions shall apply in place of the invalid provision.Effective: September 2026
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Provider
DORIS GEISSLER e. K.operating under the CARPET CHECK® brandRathausstraße 6185757 Karlsfeld